Company Overview
Hi, we’re LaunchBoom, we help creators turn their product ideas into profitable businesses.
We’re a remote team looking for self starters that aren’t afraid of a challenging role. We offer amazing benefits, flexible work days, and competitive compensation, but that’s not even the best part… Our employees get complete ownership in their roles and we never micromanage. We encourage taking initiative to try new things. In fact, we expect it.
At LaunchBoom, you are not a cog in the machine. Your work will have direct impact on LaunchBoom’s growth as well as your own.
If that interests you, you’re in the right place!
Position Overview
LaunchBoom brings our clients’ product ideas to life through crowdfunding. We’ve helped our clients raise over $125M on Kickstarter and Indiegogo over the last 10 years. LaunchBoom Games is one of our consulting programs in which the Crowdfunding Games Consultant guides our clients through our proven crowdfunding system, resulting in crowdfunding launches that are fully funded within 24 hours.
The Crowdfunding Games Consultant is responsible for guiding our clients through the LaunchBoom Games program, and providing creative and strategic feedback on their advertising assets, advertising performance, and crowdfunding campaign. They will be responsible for supporting our clients, software setup, and internal project management. The Crowdfunding Games Consultant is not responsible for implementing or executing client strategy, but instead, on consulting and coaching our clients to learn the LaunchBoom systems and launch a successful campaign.
An important note, is that the Crowdfunding Games Consultant is not required to join any live calls with clients. All client interaction is done through email and loom videos.
RESPONSIBILITIES
Client Support
- Assist our clients via daily email support and/or screen recorded videos
- Provide support and assistance in Skool, our client community forum
- Manage platform and project setup in LaunchKit (proprietary software), Meta, Stripe, and Mailchimp
Internal Project Management
- Maintain up-to-date client records in Hubspot
- Perform other duties as assigned
The experience we are looking for:
- Proven experience in a customer service or account management role required
- Prior experience in the crowdfunding industry strongly preferred
- Experience with Meta advertising strongly preferred
- Agency experience preferred
- Bachelor’s degree in business or communications preferred
- High school diploma or equivalent required
- Meta Blueprint Certified preferred
- Google Ads Certified preferred
Nitty gritty details:
- Medical, dental and vision insurance (100% of employee premium paid for)
- 401(k) plan with a fully vested 4% match
- Untracked paid vacation time
- 2 weeks paid sick time
- 12 business days off paid for various holidays
- Day of your birthday off paid
- Employees must be able to legally work in the United States
More About Your Future Team
LaunchBoom is a tech-enabled consulting company that helps creators turn their product ideas into profitable businesses. Our system focuses on the most important areas: product development, crowdfunding, manufacturing and fulfillment. The combination of our proprietary software and expert support takes the once complex and costly process of launching a product and makes it simple and affordable.
One Last Thing…
We’ve been incredibly successful since we started in 2013, but LaunchBoom is rapidly growing and evolving. If fast paced work scares you, then this job isn’t for you. If you are looking to join a remote job because you think it sounds easy, then this job isn’t for you. We are looking for adaptable, creative, and responsible professionals who embody our values to join our global team.
This job will be extremely challenging, but equally as rewarding. You’ll be on the ground floor of something big – leaving you open to incredible growth opportunities within the company.
If you are still with us, then we’d love to hear from you.
How the process works
Step 1: Fill out the application
Click the button below and fill out your application below with as much detail as to why you’d be a good fit. After submitting it will take anywhere from 24-48 hours to review your application.
Step 2: Answer video questions
We’ll have a few questions for you to answer on Video about your past experience and why you think you’ll be a great fit for the team.
Step 3: Skill test
We’ll jump on a group interview with you and our consulting team and conduct a skill test. Don’t worry. We’ll give you instructions before!
Click the button below to get started.
